Shipping policy

Shipping & Delivery (Quick Overview)

• Processing: Orders are prepared within 1–5 business days.
• Delivery Time: Once shipped, standard delivery takes about 7–14 business days, depending on your location.
• Delays: Shipping times may vary due to factors like distance or carrier issues, but we aim to get your order to you as fast as possible.

Lost or Delayed Orders

• If your order hasn’t arrived after 4 weeks, reach out to us.
• If your package is lost, we’ll reship or refund depending on your shipping option.
• Make sure your address is correct—we’re not responsible for errors entered at checkout.

Shipping Options

• Choose from standard, premium, or priority shipping at checkout.
• Costs are calculated based on your order and location.

Tracking

• You’ll receive a tracking link once your order ships so you can follow its progress.

International Orders

• We ship worldwide. Delivery times may be longer due to customs.

Need Help?

• Contact our support team anytime through our contact form or at info@elariela.com